Carlton Beach ★★★★

Most of the personal were very friendly and kind (except the one that made a terrible impression when handling our check-in quite unprofessional and unkind). The cleaning ladies are super friendly and do a good job, cleaning the room every day. They also stock up the coffee and tea supply on the room every day and whenever you need more you can just call. We enjoyed the breakfast, as well as the awesome view from the breakfast room. The location is very nice! Less than 1 min to the sea and about 3 min walking to the Foodhall, 5 min to the pier... so perfect for people like us, who like being close to the sea and beach! The tram station is literally just behind the hotel and even though that makes troubling noise for the rooms with windows out back, being this close to public transport is very good! We got the OV-Card and went into the city center quite a few times (approximately 15 min by tram). An extra plus for us, have been the very nice feeling eco-friendly cosmetic products they refill on your room.

The window didn't shut properly as there is no window seal on the old wooden window frame. Hence, one can hear every tram, bus and car passing by (and even the raindrops during a stormy night)! The "spa" doesn't seem very welcoming, as it is not properly heated to lay down and relax. The swimming pool is quite refreshing as well, so not really inviting to relax in the water. The check-in made us feel very uncomfortable, as the card we put down beforehand has not been accepted, and they basically told us, that they will then have to cancel our booking! The person doing our check-in was very strict and not solution oriented. In the end we had the idea to pay one night in cash and later on had to get the rest from the ATM and pay our stay in cash! Their management with us as customers had been very unprofessional, not understanding, kind or solution oriented!! There has not been the possibility to check in earlier, so we had to wait two hours after our 15 hour train-ride there. The balcony looked dirty at the first glance, as some of the railing's paint fell off and the stone tiles had stains of water and algae/moss. We found two of the four coffee capsules between the fresh ones upon our arrival in the room.

Close vicinity to the beach, extraordinary equipped breakfast, small but pretty wellness area including sauna

Specifically booked a room with beach view but you could barely see it; room service did not fill up mini bar during our stay; no door in the shower led to a flooded bathroom when using

The place is excellent and room are nice. Management is very helpful.

Giving the weather in Holland they should let guests keep the hotel umbrellas or have an option to buy it.

I really liked the breakfast and the view from the room, we booked with a sea view.

in our room, part of the ceiling fell twice and the room was not very clean

We got a free upgrade to a room with sea view. It was very nice watching the sea from your room. I personally did not find the bed very comfortable. Breakfast was delicious, not very extensive, but I would think something for all tastes. Location was perfect. If you are travelling with public transportation, there is a stop at the door. Close to the beach, restaurants etc. It was worth it.

The bed was not really comfortable.

- the bed and pillow were comfy - location is perfect, in front of the sea, close to restaurants and bars - parking at 25€ per day

- I found somebody's else hair in the shower - breakfast room full of smoke and terrible smell because of the eggs cooking corner - room upgrade available only at an extra charge, regardless of the hotel occupancy - breakfast 20€ a day (!!) - for that price it was really basic. No freshly squeezed orange juice, no porridge, limited healthy and bio options - inside renovation works ongoing - guests could be accommodated on the floors where the works are not yet ongoing

Staff was very nice, everything was clean and we had a great time in the swimming pool

Breakfast for children from 4+ need to pay the full price.

staff was friendly breakfast was nice location was great. right on the beach

- quadraple room on the small side - rooms and hotel interior were a bit dated - shared swimming pool with swimming lessons - rooms facing the city can have some noise from the street (tram line)

You have to pay for pool towels and sauna.

Unbeatable location, love it

Old building and facilities. Absolutely uncomfortable having to pay 25 Eur for parking and 20 per person for breakfast. Unsatisfied with value for money

The restaurant and spa staff were very friendly, the food was nice and the room was better than in the pictures.

The front desk workers were a but rude, ignoring my questions while taking with other colleagues about personal things without even telling me "wait a moment", just simply ignored me...

Menu and restaurant really nice. Great view and location

Rooms decorations was little outdated. Need little modernisation

The view was not good

Location

Charges for bar and beach beds were not disclosed upfront, Bathroom doors missed a locking mechanism

The beds are great. Quite sound proof for such a busy location. Beautiful see view.

Spa is a bit out dated.

The location was great, the room was lovely (except the bathroom doors, which are like a wooden pub door). The breakfast is 20euro extra p.p., but had lots of things and was very tasty!

We asked about the parking when we booked the room and were told there is a parking available. However, no one told us we needed to make a separate reservation for it. So when we arrived and were told we couldn't park because we didn't reserve, and that the parking was full. We would have appreciated to have known about the reservation in advance.

Always love coming to the hotel, so we can go to the beach with our dog, and enjoy the beautiful sea view. Breakfast was excellent and we could use the gym as well.

Breakfast, view and location is really good!

Not our first stay here, and not the last. The CB is just a very good hotel, offering good rooms for a reasonable price. It is comfortable, clean and pet friendly. Staff is always very friendly and the bar downstairs is a nice place to have a late night drink. We never used the restaurant or breakfast. Parking can be arranged on hotel premises, if you are lucky (parking is usually fully booked well in advance), or in the public parking opposite the hotel entrance (30 meters). What makes Carlton Beach stand out from all the rest is location. Directly at the beach and at the end of the Scheveningen Promenade, there really is no better place to stay in this area. If you travel with pets, the beach where dogs are allowed during summer season is only 300 meters from the hotel (dogs are allowed on the promenade and in the beach clubs everywhere, but on the beach itself and in the water only in this special area). If you don't want to have breakfast in the hotel (like us), there is plenty of choice on the promenade or in the various beach clubs. If you want to escape the bustle from the beach life, a quiet walk in the dunes (staring on the other side of the street) will do you good. If you want to go shopping and dining in The Hague, the tram stops immediately in from of the hotel. The offer of hotels in Scheveningen is huge. From OK to excellent, from cheap to expensive, near the beach, in town, with sea view or not. There's something for everyone. But if your main criterium is location, there's no way around the Carlton Beach.

Hard to find anything, but let's try. Nightlife in Scheveningen in summer means the beach clubs are open until late. So even if your room is away from the promenade and overlooking the dunes and the beach, leaving a window or balcony-door open at night can be loud. The floors where the rooms are located are not air-conditioned and can get very warm in summer. Bathrooms are very good, but year long use and rather "hard" water are slowly beginning to leave their marks.

Needed more space to hang towel bars n swimmers otherwise it was perfect ????